Welcome to Shree Shiv Shakti Enterprises (“Company”, “we”, “our”, “us”). By accessing or using our website, you agree to be bound by the following Terms & Conditions.

If you do not agree, please do not use this website.

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1️⃣ Business Information

Legal Name: ANURAG JAIN
Trade Name: SHREE SHIV SHAKTI ENTERPRISES
GSTIN: 06BOMPJ9833F2ZM ANURAG GST CERTIFICATE
Udyam Registration No.: UDYAM-HR-14-0085968 ANURAG MSME-2
Business Address:
Shop No. 1, Opposite Aggarwal Eye Hospital,
Near Regency Hotel, Gohana Road,
Panipat – 132103, Haryana, India

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2️⃣ Eligibility to Use Website

• You must be at least 18 years old to place orders.
• You agree to provide accurate and complete information.
• We reserve the right to refuse service to anyone at our discretion.

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3️⃣ Products & Services

We deal in:

• 📱 Mobile phones
• 🎧 Mobile accessories
• 🔌 Telecommunication equipment

All products are subject to availability.

We reserve the right to:

• Modify or discontinue products without notice
• Limit quantities per customer

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4️⃣ Pricing & Payments

• All prices are listed in INR (₹).
• Prices are inclusive/exclusive of GST as mentioned.
• GST invoices are issued as per applicable GST laws. ANURAG GST CERTIFICATE
• We accept online payments via approved payment gateways.

We are not responsible for:

• Bank/payment gateway failures
• Unauthorized transactions due to customer negligence

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5️⃣ Order Confirmation

• Order confirmation does not guarantee acceptance.
• We may cancel orders due to:
  • Pricing errors
  • Stock unavailability
  • Suspected fraudulent activity
• Refund (if applicable) will be processed to original payment method.

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6️⃣ Shipping & Delivery

• Delivery timelines are estimates.
• We are not liable for delays caused by courier partners.
• Risk transfers to the customer upon dispatch.

Shipping charges (if applicable) will be displayed at checkout.

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7️⃣ Returns, Refunds & Replacement

✔ Eligible for Return:

• Manufacturing defects
• Wrong item delivered

❌ Not Eligible:

• Physical damage after delivery
• Used/opened products (unless defective)
• Software-related issues
• Change of mind

📌 Return request must be raised within 24–48 hours of delivery.

Refunds (if approved):

• Processed within 5–10 business days
• Credited to original payment mode

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8️⃣ Warranty Disclaimer

• Warranty is provided by the manufacturer only.
• We act solely as a reseller.
• Warranty claims must be made at authorized service centers.

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9️⃣ User Account Responsibility

If you create an account:

• You are responsible for maintaining confidentiality.
• You are liable for all activities under your account.

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🔟 Intellectual Property

All content on this website (logos, images, text, graphics):

• Belongs to Shree Shiv Shakti Enterprises.
• Cannot be copied, reused, or reproduced without permission.

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1️⃣1️⃣ Limitation of Liability

We shall not be liable for:

• Indirect or consequential damages
• Loss of profits
• Data loss
• Business interruption

Maximum liability shall not exceed the purchase value of the product.

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1️⃣2️⃣ Fraud Prevention

We reserve the right to:

• Cancel suspicious orders
• Share necessary details with law enforcement if fraud is detected

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1️⃣3️⃣ Governing Law & Jurisdiction

These Terms shall be governed by Indian laws.

All disputes shall be subject to the jurisdiction of courts in
📍 Panipat, Haryana only.

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1️⃣4️⃣ Force Majeure

We are not responsible for failure or delay due to:

• Natural disasters
• Government restrictions
• Pandemic situations
• Strikes or transport disruptions

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1️⃣5️⃣ Modifications to Terms

We reserve the right to update these Terms at any time without prior notice.

Continued use of the website means you accept the updated Terms.

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📞 Contact Information

SHREE SHIV SHAKTI ENTERPRISES
📍 Panipat, Haryana
📧 durbhashyantra96@gmail.com
📞 8816829676